January 14, 2025

Introducing FullyRamped's Gong Integration

Introducing FullyRamped's Gong Integration

Introducing FullyRamped's Gong Integration

Practice Real Cold Calls with AI Twins Using Real Gong Calls

We’re excited to announce our new integration with Gong, designed to elevate your sales training and enablement strategies! Now, you can transform real Gong call data into custom AI sales role-play bots.

Why Integrate with Gong

Sales teams often struggle to replicate real-world scenarios during training. With this integration, you can create interactive, AI cold call practice bots that mirror actual sales conversations—allowing reps to refine their pitch and handle objections more effectively.

The Problem with Post-Call Breakdowns

In many organizations, the main form of feedback happens after a sales call has already taken place. Managers and team leads might sit down with the rep to dissect what went right or wrong. This traditional approach is inherently reactive: reps only learn after the fact and must wait for a similar call scenario to arise before they can apply new insights.

From Reactive to Proactive: AI Sales Training

With a tool like FullyRamped’s AI twins for sales role-play, training becomes proactive rather than reactive.

Reps can engage in realistic AI cold calling training sessions as often as needed—without risking real leads or waiting around for another prospect to practice on. AI role-play ensures that when a rep does get on another call with an actual prospect, they’ve already honed their approach. 

Instead of waiting until the “next time” to try out improved techniques, they can immediately refine their messaging, tone, and objection handling in a safe, immersive environment. By integrating AI sales coaching into your workflow, you empower your team to master key skills before they ever pick up the phone with a real prospect, ultimately boosting confidence and conversion rates.

Key features:

  • Real call data, real practice: Turn actual Gong call insights into AI-driven Practice Prospects. Reps can retry tough calls with a realistic voice AI that mimics real prospects—practice until perfection! Had a bad call? No worries, practice!

  • Interactive, custom training: Build tailored learning plans based on the real objections and questions your reps encounter on actual calls.

  • Unlimited practice: No need to wait for a manager—give your reps infinite practice opportunities anytime they need them.

Getting started:

  1. Subscription requirements: An active FullyRamped and Gong subscription are required.

  2. Admin access: A Gong Tech Admin with Admin permissions in FullyRamped must authenticate the integration.

  3. Connect: Simply navigate to the Integrations tab in FullyRamped to connect to Gong.

  4. Practice: The next time one of your reps run into a particularly challenging prospect, give them the tool they need to ensure they don’t get it wrong the next time. Find the call in your call library and instantly create a new AI sales role play bot to practice with.

FAQ:

How does FullyRamped use Gong call data to create AI Practice Prospects?
FullyRamped analyzes Gong’s recorded customer calls to identify key conversation elements like objections, buyer questions, and demeanor. These insights are then used to generate realistic AI-driven Practice Prospects that simulate real customer scenarios.

Is this integration secure?
Yes, FullyRamped adheres to strict data privacy and security standards. Gong call data is processed securely, and no sensitive customer information is exposed during the creation of Practice Prospects. We do not replicate caller voices.

Can I customize Practice Prospects for specific sales scenarios?
Absolutely! You can tailor Practice Prospects to match specific industries, deal stages, or buyer personas, ensuring reps get targeted practice for their active opportunities.

Take your AI sales training to the next level with smarter, data-driven practice. Ready to empower your sales team? Connect Gong with FullyRamped today!

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